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PRIVACY NOTICE FOR CLIENTS/PROSPECTS, SUPPLIERS, AND VISITORS.
TECNOFEN S.A. DE C.V. declares itself responsible for the use and protection of your personal data in accordance with this privacy notice.
TECNOFEN S.A. DE C.V. Privacy Office: Contact: Privacy Officer
Address: Calle Independencia Independencia 325, Colonia Reforma, San Mateo Atenco, State of Mexico, Mexico. C.P. 52120
Telephone: +52 (722) 199 20 73
Email: datospersonales@tecnofen.com.mx
In compliance with the provisions of the Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP), we inform you of the following:
For what purposes will we use your personal data?
- PURPOSES. Depending on your nature as a Client or Client Prospect/Supplier and Visitor, the processing of your personal data will be carried out for the following purposes:
- RELATIONSHIP RESPONSIBLE-CLIENT/PROSPECT.
1.1 Necessary Purposes.
The personal data we collect from you, the Client, will be used for the following purposes, which are necessary for the service you request:
Verification and confirmation of identification data, contact data, and financial data, in order to establish the prospecting, acceptance, refusal, or subsistence of a commercial relationship.
Follow-up of commercial procedures (orders, invoicing, deliveries, collections, payments, and logistics).
Fulfillment of contracted obligations.
Data update.
Feedback with clients regarding the quality of the goods and services we provide.
1.2 Secondary or Accessory Purposes:
Creation of an internal client history.
Conduct internal studies for the development, marketing, advertising, commercial prospecting of new products and services.
If you do not want your personal data to be processed for these secondary purposes, you can notify us by sending an email to the email address of the Privacy Office indicated in the header of this notice.
The refusal to use your personal data for these purposes may not be a reason for us to deny you the products you purchase from us.
2. RESPONSIBLE – SUPPLIER RELATIONSHIP.
2.1 Necessary Purposes
Those required for the legal relationship with the Responsible Party:
Fulfillment of obligations.
Creation of an internal supplier file.
Follow-up of acquired services or products and;
For the defense of the rights of the Responsible Party, including judicial, criminal, or administrative procedures.
3. RESPONSIBLE – VISITOR RELATIONSHIP.
3.1 Necessary Purposes.
Your personal data will be processed for the purpose of keeping a record and control of entries and exits from the
premises of the Responsible Party, in order to preserve the safety of its staff, visitors, and the property itself.
- DATA WE OBTAIN AND FROM WHERE WE OBTAIN IT. Your personal data may be collected in different ways: when you provide it to us directly; when you visit our websites (see details of our websites at the bottom of this notice) or fill out our online forms.
To carry out the purposes described in this privacy notice, we will use all or some of the following personal data:
4. CLIENT/PROSPECT RELATIONSHIP
What personal data will we use for these purposes? We may request all or some of the following data:
Identification data: Full name, autograph signature, Federal Taxpayer Registry (RFC), nationality.
Contact data: Full address, including city and country; email; landline phone; cell phone, fax.
Employment data: Position, work address, institutional email, and telephone number.
Financial or patrimonial data: Credit history; bank account numbers and financial statements.
It is declared that to fulfill the purposes indicated in section 1.2, the financial or patrimonial personal data of Clients/Prospects will not be used.
5. SUPPLIER AND VISITOR RELATIONSHIP.
Regarding the data collected from Suppliers and to achieve the purposes derived from the legal relationship set out in section 2.1, identification, financial, and patrimonial data related to the provision of contracted goods and/or services will be processed.
Regarding Visitors and to achieve the purposes set out in section 3.1, personal identification data will be collected, such as: full name, entry and exit time, company represented, purpose, and person visited.
Sensitive personal data: It is declared that in the processing of personal data of Clients, Client Prospects, Suppliers, and Visitors, we do not request sensitive personal data.
III. TRANSFER OF YOUR PERSONAL DATA
6. CLIENT/CLIENT PROSPECT RELATIONSHIP
With whom do we share your personal information and for what purposes?
We inform you that the following personal data: Full name, telephone number and/or email address of the Client or Client Prospect, may be transferred to third parties, understood as the network of Authorized Distributors of our products, and will be processed for the fulfillment and maintenance of the legal relationship between the Client and the Responsible Party, as well as for purposes related to the services, products, and news related to our brands. The Authorized Distributors that are part of Tecnofen S.A. de C.V. are governed by the same policy of respect and protection towards and for our clients, so we guarantee the same level of protection and commitment in the processing of your personal data.
We inform you that for the transfer of the aforementioned data, we require your consent. If you do not express your refusal for such transfers, we will understand that you have granted it to us.
CLAUSE: In case you do not want your personal data to be shared with third parties, you can notify us by sending an email to the email account of the Privacy Office indicated in the header of this notice. In response to your request, we commit not to transfer your personal information to third parties, except for the exceptions provided in Article 37 of the Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP).
7. MEANS TO EXERCISE AND/OR REVOKE ARCO RIGHTS
How can you access, rectify, or cancel your personal data, or object to its use?
You have the right to know what personal data we have about you, what we use it for, and the conditions of use we give it (Access). Likewise, it is your right to request the correction of your personal information if it is outdated, inaccurate, or incomplete (Rectification); that we delete it from our records or databases when you consider that it is not being used in accordance with the principles, duties, and obligations provided in the regulations (Cancellation); as well as to object to the use of your personal data for specific purposes (Objection). These rights are known as ARCO rights.
How can you exercise your ARCO rights and/or revoke your consent for the use of your personal data?
For the exercise of any of the ARCO rights, the Responsible Party has appointed a personal data manager
(“The Privacy Officer”), before whom you may submit your rights requests.
You can revoke the consent you may have given us for the processing of your personal data. However, it is important to note that in not all cases will we be able to attend to your request or immediately stop using it, as it is possible that due to a legal obligation we may need to continue processing your personal data. Likewise, you should consider that for certain purposes, the revocation of your consent will imply that we will not be able to continue providing the service you requested, or the termination of your relationship with us.
To exercise your ARCO Rights and/or revoke your consent, you must submit the “ARCO Request” by email to the following account: datospersonales@tecnofen.com.mx. Or, you can address said request personally to the Privacy Officer of Tecnofen S.A. de C.V., delivering the pertinent documentation at the privacy office at the address mentioned in the header of this notice. Office hours will be from 9 am to 6 pm Monday to Friday.
The ARCO Request must be submitted along with the following information and documentation:
- Name or denomination of the Responsible Party.
Your name, address, and email address to communicate the response to the ARCO Request; - A copy of the documents that prove your identity (copy of IFE, passport, or any other official identification) or, where appropriate, the documents that prove your legal representation, the original of which must be presented to receive the Responsible Party's response.
- A clear and precise description of the personal data for which you seek to exercise any of the ARCO rights, or, the revocation of your consent;
- Any document or information that facilitates the location of your personal data and;
- If you request a rectification of your personal data, you must also indicate the modifications to be made and provide the documentation that supports your request.
The Privacy Officer will respond to your “ARCO Request” and the reasons for their decision by email within a maximum period of 20 business days from the day your “ARCO Request” was received.
In case the ARCO Request is answered affirmatively or favorably, the requested changes will be made within a maximum period of 15 business days. The Responsible Party may notify you within the deadlines referred to in this paragraph of an extension, for a single time, for a period equal to the original.
According to Article 34 of the Law, the Responsible Party may deny access ("Denial") for you to exercise your ARCO Rights, or the revocation of your consent, in the cases permitted by the Law and its Regulations, for which it must inform you of the reason for such decision.
The Denial may be partial, in which case the Responsible Party will carry out the access, rectification, cancellation, opposition, or revocation of consent in the applicable part.
The exercise of ARCO Rights will be free of charge, but if you reiterate your request within a period of less than twelve months, the costs will be three days of the General Minimum Wage in force in the Federal District, plus VAT, unless there are substantial modifications to the Privacy Notice that motivate new ARCO Requests. The means by which access to your information will be provided, in accordance with Article 33 of the LFPDPPP, will be determined by the Responsible Party based on the nature of the information requested and the medium in which it is safeguarded, which may be simple copies, electronic documents, among others.
You must cover the justified shipping costs or the cost of reproduction in copies or other formats and, where appropriate, the cost of document certification.
For any questions or clarifications, you can call (722) 199 20 73, requesting communication with the Privacy Officer.
8. MEANS TO LIMIT THE USE OR DISCLOSURE OF YOUR PERSONAL DATA
How can you limit the use or disclosure of your personal information?
The Responsible Party does not send advertising or promotional messages by any of the following means: landline, cell phone, postal mail, or email.
Notwithstanding the foregoing, we inform you that you can limit the use and disclosure of your personal information through the following means:
Your registration in the Public Registry to Avoid Advertising, which is under the charge of the Federal Consumer Protection Agency, in order for your personal data not to be used to receive advertising or promotions from companies selling goods or services. For more information about this registry, you can consult the PROFECO website, or contact them directly.
The use of tracking technologies on our internet portals
We inform you that on our websites we use cookies, web beacons, and other similar technologies. The personal information we obtain from these tracking technologies is as follows:
Browser type and operating system.
Web pages you visit.
Links you follow.
IP address.
The site you visited before ours.
Through this data, it is possible to monitor your behavior as an Internet user, as well as to provide you with a better service and user experience when browsing our page. This data is not transferred to any third party.
Likewise, we inform you that these technologies can be disabled. To find out how to do so, consult your browser's help menu. Please note that if you disable "cookies," you may not be able to access certain personalized functions of our websites.
9. CHANGES OR MODIFICATIONS TO THE PRIVACY NOTICE.
How can you learn about changes to this privacy notice?
This privacy notice may undergo modifications, changes, or updates derived from new legal requirements; from our own needs for the products or services we offer; from our privacy practices; from changes in our business model, or for other reasons.
We commit to keeping you informed about any changes to this privacy notice, through the websites www.gelbrick.com/avisodeprivacidad, so we recommend checking them frequently.
